Service Industry in Context - T-Mobile Research Paper

Service Industry in Context - T-Mobile - Research Paper ExampleAs of the novel times, the union has generated revenue of near 14.8 one million million million by the process of handling its operations with an employee strength of over 34,500 employees (Deutsche Telecom, 2012, p. 18). The companys planning and strategy based operations are initiated from the US based head attracts which is located in the Bellevue area in Washington. Talking in terms of customer statistics, it can be said that the company offers it ontogeny and service offerings to around 33.3 million customers in the US, by using engineering science platforms like the GSM, UMTS etc (t- fluent.com b, 2012). The well known and highly reputed global telecom company has a wide array of products and services that appeal to customers around the world. Talking in regards to the product portfolio offered by the globally reputed telecom company, the company manufactures and grocerys telecommunication devices of lates t technology like the Smart phones, Windows phones as well as the smart phones of various well known global mobile companies. The companys product offerings besides comprises of various other technological devices like the tablets, headsets, mobile chargers etc (t- mobile.com c, 2012). In the US, the company is a national level service provider whose service offerings for the US market comprises of various essential and useful telecommunication services like voice, wireless messaging as well as high speed data service. (t-mobile.com d, 2012). The companys service portfolio comprises of data communication plans for mobiles and computers, which are highly segmented to suit the individual needs of the customers on the basis of their consumption usage. The company in like manner provides high speed data connectivity services like the Broadband services as well as 4G services to the customers located in the United States. In an attempt to provide a substantive amount of value to the customers, it can be said that the company has also focused on the process of eliminating the charges of the mobile devices with regards to the data plans and thereby providing and promoting more transparency in the pricing plans of their services to the customers. Talking in terms of financial performance of the company in the recent times, it can be said that the company generated a revenue total of around $4.9 billion in the sales of telecommunication equipments in the third quarter of this year, which is an increase of around 6.4% while calculated on a year on year basis. The company also recorded revenue of around $4.3 billion in terms of total service revenue for the third quarter of this year. Talking in line with the average revenue per user (ARPU), it can be said that the company generated $27.35, which is an increase of over 12% on a year on year basis. The average revenue per user recorded an increase because of the significant rise in monthly 4G subscriptions by the cus tomers. The company apart from providing a stellar performance in terms of revenue generation in the third quarter of this year has focused on the process of developing the customer base of the company in a move to achieve significant operational efficiency of the company. As a result, the company has recorded